Frequently asked questions


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General Questions


Whether older pensioners will get higher rate of pension?

Yes, this is called additional quantum of pension and is available for pensioners who have attained a certain age as follows:

Age of pensioner/family pensioner Additional Quantum of Pension
From 80 years to less than 85 years 20% of revised basic pension/family pension
From 85 years to less than 90 years 30% of revised basic pension/family pension
From 90 years to less than 95 years 40% of revised basic pension/family pension
From 95 years to less than 100 years 50% of revised basic pension/family pension
100 years or more 100% of revised basic pension/family pension

Is additional pension admissible to old family pensioners also?

Yes, the rates related to additional pension as applicable in the case of old pensioners hold good for family pensioners, as well.

How to correct Date of Birth or Name in the PPO book?
Step 1: Write an Application to the Treasury Officer requesting for a forwarding letter to the Principal Accountant General, Nagaland.
Step 2: Along with the application provide photocopies of necessary supporting documents.
For rectification of Date of Birth, provide admit card of Class 8 or 9 or 10 (preferably Class 10 admit card) or Birth Certificate.
For rectification of Name, provide a Notarised Affidavit.
Step 3: AG will scrutinise, verify the claims and intimate the Treasury Office concerned if any changes/corrections are to be made.
*Kindly ensure the name and dob are accurate before processing the documents for finalisation to AG.
How to make claims for PwD (People with Disability) for pension benefits to nominee?

Documents to be produced:

Step 1: Forwarding Letter along with clearance from P&AR Department from the concerned Head of Department to the Treasury.
Step 2: PwD ID card from Social Welfare Department (which shall be issued after examination by a competent medical board).

Can a pension be withheld/ withdrawn on grounds of misconduct after retirement?

Future good conduct is the implied condition for grant/continuance of pension.The appointing authority may, by order in writing, withhold or withdraw a pension or a part thereof, whether permanently or for a specified period, if the pensioner is convict serious crime or is found guilty of grave misconduct.

Family pension is payable up to which period and in which order of member of family?

Family pension is payable to one member of the family at a time in the order and for the period as under:

  • In the case of a widow or widower, up to the date of death or remarriage, whichever is earlier.
  • Children below 25 years of age in the order of their age (or till they get married) or till they start earning more than the amount of minimum family pension along with dearness allowance thereon.
  • For the lifetime to any son/daughter with physical/mental disability of mind (including mentally retarded) or physically crippled or disabled and who is unable to earn a living.
  • Family pension may be paid to the parents who were wholly dependent on the Govt. Servant when he/she was alive.

What will be the date of restoration of additional commutation of pension?

The commuted portion of pension shall be restored after 15 years from the respective dates of first payment of pension.

Document Queries


What are the documents required to transfer Pension Payment Order (PPO) book from Treasury to Bank?
  1. Photocopy of Bank passbook first (details) page.
  2. Photocopy of Aadhar Card
  3. Photocopy of PAN Card
  4. Personal Copy of PPO book
*All details like First name, middle name, Last name, DOB, Year of Birth, etc. should tally in all these documents. Nominee's details should be tallied as well.
Procedure for Fresh Pension Payment
Step 1: The Pensioner should bring their personal copy of Intimation Slip of Payment Order, Gratuity and Commutation Payment Order which issued by the Office of the Principal Accountant General. (These are collected by the Nodal Officer of the pensioner’s parent Department).
Step 2: Visit the Treasury concerned (where the pensioner has opted for first payment) and go the Establishment section of the treasury.

* The Establishment section varies depending on the treasury.

Step 3: After submitting your documents and physical verifications by the Treasury Officer and getting the PPO book signed by the Treasury Officer, go to the Deputy Commissioner’s Office for further physical verification by the Additional Deputy Commissioner.
Step 4: Go back to the Treasury and submit both copies of PPO book to the Pension Section.
Step 5: Finally, the signature should be given in the TR form 37 (issued by the Treasury) and Office register for record along with photocopies of the following Documents:
  1. Bank passbook first (details) page.
  2. Aadhar Card
  3. PAN Card

How to convert Life to Family Pension?

Intimate the Treasury from where the Pensioner was drawing his/her Life pension.
Documents required:

  1. Death Certificate
  2. Bank Passbook of the nominee
  3. Aadhar Card of the Nominee
  4. Letter of guardianship (in case the nominee is a Minor i.e., below 18 years of age)

Documents required for Superannuation/ Voluntary/ Compulsory Retirement Pension from the parent department.

PART-I (PENSION)

  1. No Demand Certificate - (a) Power (b) PHE (c) PWD (Estate Division))
    'OR',
    Non-Allotment of Govt. Quarter Certificate
  2. No Demand Certificate - (i) Works & Housing Dept. (HBA) (ii) Home Dept. (Motor Car/Scooter Advance}
  3. Service Book
  4. Photo Single/Joint with spouse (3 copies each)
  5. Last Pay Certificate (Provisional)
  6. Birth Certificate of Spouse & Children below 25 years (to be attested)
  7. Note: (Official name of spouse and children to be provided in the family details column.)
  8. Adoption Deed/Certificate, where applicable
  9. Latest GPF Statement
  10. Release Order
  11. Medical Board Recommendation (for Invalid Pension)

PART-II (GIS)

  1. GIS Card
  2. Release Order

PART-III (GPF Final Withdrawal)

  1. GPF Application Form (one passport photo)
  2. GPF Latest Statement
  3. Specimen Signature
  4. Drawal/Non-Drawal Certificate for the last 5(five) years
  5. Missing Credit (If any)
  6. Release Order

PART-IV (Leave Encashment)

  1. Last Pay Certificate
  2. Release Order
  3. GPF Statement

Documents required for Family Pension( to be processed in the parent department)

PART-I (PENSION)

  1. No Demand Certificate - (a) Power (b) PHE (c) PWD (Estate Division))
    'OR',
    Non-Allotment of Govt. Quarter Certificate
  2. No Demand Certificate - (i) Works & Housing Dept. (HBA) (ii) Home Dept. (Motor Car/Scooter Advance}
  3. Service Book
  4. Photo of claimant (3 copies each)
  5. Death Certificate from Economics & Statistics Department
  6. Succession Certificate
  7. Last Pay Certificate countersigned by the concerned Treasury Officer.
  8. Specimen Signature and Descriptive Role of the Claimant
  9. Birth Certificate of Spouse & Children below 25 years (to be attested)
  10. Note: (Official name of spouse and children to be provided in the family details column.)
  11. Adoption Deed/Certificate, where applicable
  12. Latest GPF Statement
  13. Guardianship Certificated (for minor)

PART-II (GIS)

  1. GIS Card
  2. Death Certificate
  3. Succession Certificate

PART-III (GPF Final Withdrawal)

  1. GPF Application Form (one passport photo)
  2. GPF Latest Statement
  3. Specimen Signature
  4. Death Certificate
  5. Succession Certificate
  6. Drawal/Non-Drawal Certificate for the last 5(five) years
  7. Missing Credit (If any)

PART-IV (Leave Encashment)

  1. Last Pay Certificate
  2. Death Certificate
  3. Succession Certificate
  4. GPF Statement

How to make claims for PwD (People with Disability) for pension benefits to nominee?

Documents to be produced:

Step 1: Forwarding Letter along with clearance from P&AR Department from the concerned Head of Department to the Treasury.
Step 2: PwD ID card from Social Welfare Department (which shall be issued after examination by a competent medical board).

How to change nominee in Family pension?

Following documents must be submitted to the Treasury:

  1. Form 14 *
  2. Descriptive role*
  3. Death certificate of the previous nominee.
  4. Photocopy of Bank passbook first (details) page.
  5. Photocopy of Aadhar Card
  6. 2 Passport size photos
  7. Birth Certificate of the Nominee/ Class 10 Admit card
* Issued by the Treasury and should be attested by a Gazetted Officer.
Note: The Nominee's must already be mentioned in the PPO book.